{"version":"1.0","provider_name":"Paulina Meza Jewelry","provider_url":"https:\/\/paulinameza.com\/en\/","author_name":"Mar\u00eda Ortiz Mart\u00ednez","author_url":"https:\/\/paulinameza.com\/en\/author\/maria-ortiz\/","title":"Frequently Asked Questions - Paulina Meza Jewelry","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"mFHB1FVAXa\"><a href=\"https:\/\/paulinameza.com\/en\/frequently-asked-questions\/\">Frequently Asked Questions<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/paulinameza.com\/en\/frequently-asked-questions\/embed\/#?secret=mFHB1FVAXa\" width=\"600\" height=\"338\" title=\"&#8220;Frequently Asked Questions&#8221; &#8212; Paulina Meza Jewelry\" data-secret=\"mFHB1FVAXa\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/paulinameza.com\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","description":"Frequently Asked Questions In this section you will find answers to the most common questions about our design processes, production, materials, shipping and warranties. 1. DESIGN AND ORDERING PROCESS How can I request a custom piece? You can contact us through our website, social media, or WhatsApp to share your idea or reference. Based on the information provided, we will prepare a quote with general design specifications, materials, and estimated production times. What do I need to start a project? Once the quote is approved, a 60% deposit of the total amount is required to begin the design and production process. Payment of the deposit confirms acceptance of our current Terms and Conditions. Can I modify the design after approving the quote? During the design development process, up to three minor modifications are included at no additional cost. If changes significantly alter the original design, they will be considered a redesign of the project, and an additional charge equivalent to 25% of the initial project value will apply, including up to five additional modifications. Once the design modeling has been approved, the piece moves into production and no further modifications can be made. If additional modifications or a complete redesign of the project are requested, an additional charge may apply in accordance with our Terms and Conditions. Do you work with references or ideas provided by the client? Yes. We can develop a proposal based on references, images, or ideas shared by the client. These references are used as a starting point to create an original design adapted to the technical possibilities and materials of the project. Process Documentation Due to the handcrafted nature of our production process, slight variations in proportions, finishes, or details may occur between the digital model and the final piece. These variations are part of the unique character of each piece and are not considered manufacturing defects. Handcrafted Nature of Our Pieces Paulina Meza Joyer\u00eda reserves the right to document, photograph, or record videos of the design, modeling, and production processes of pieces created in our workshop. This material may be used for: Creative process documentation Professional portfolio Brand communications Educational or promotional material Under no circumstances will the client&#8217;s personal information be disclosed without their consent. You can contact us through our website, social media, or WhatsApp to share your idea or reference. Based on the information provided, we will prepare a quote with general design specifications, materials, and estimated production times. Once the quote is approved, a 60% deposit of the total amount is required to begin the design and production process. Payment of the deposit confirms acceptance of our current Terms and Conditions. During the design development process, up to three minor modifications are included at no additional cost. If changes significantly alter the original design, they will be considered a redesign of the project, and an additional charge equivalent to 25% of the initial project value will apply, including up to five additional modifications. Once the design modeling has been approved, the piece moves into production and no further modifications can be made. If additional modifications or a complete redesign of the project are requested, an additional charge may apply in accordance with our Terms and Conditions. Yes. We can develop a proposal based on references, images, or ideas shared by the client. These references are used as a starting point to create an original design adapted to the technical possibilities and materials of the project. Due to the handcrafted nature of our production process, slight variations in proportions, finishes, or details may occur between the digital model and the final piece. These variations are part of the unique character of each piece and are not considered manufacturing defects. Paulina Meza Joyer\u00eda reserves the right to document, photograph, or record videos of the design, modeling, and production processes of pieces created in our workshop. This material may be used for: Creative process documentation Professional portfolio Brand communications Educational or promotional material Under no circumstances will the client&#8217;s personal information be disclosed without their consent. 2. MATERIALS AND GEMSTONES Can I use gold, silver, or jewelry I already own? For certain projects, it is possible to reuse gold or pieces provided by the client. The material will be evaluated to determine its purity and condition.If used as part of the payment, specific conditions regarding valuation, maximum applicable percentage, and material loss will apply, as described in our Terms and Conditions. Changes in Material Prices Quotes are subject to fluctuations in precious metal and gemstone prices until the project deposit is confirmed. Once the deposit has been received, the agreed price will remain fixed according to the approved design specifications. Can I provide my own gemstone? Yes, gemstones provided by the client can be set in our pieces. In these cases, we ask that you carefully review the corresponding section of our Terms and Conditions, which describes the conditions and responsibilities related to client-supplied gemstones. What types of gemstones do you use? We work with natural and lab-grown gemstones, carefully selected according to each piece&#8217;s design. Can gemstones vary from photographs or references? Yes. Natural gemstones have unique variations in color, transparency, inclusions, and tone. These characteristics are part of the material&#8217;s nature and may result in slight differences compared to photographs or visual references. Are all pieces made exactly the same? Due to the handcrafted nature of our pieces, slight variations may occur between them. These differences are part of the handmade production process and the unique character of each piece. For certain projects, it is possible to reuse gold or pieces provided by the client. The material will be evaluated to determine its purity and condition.If used as part of the payment, specific conditions regarding valuation, maximum applicable percentage, and material loss will apply, as described in our Terms and Conditions. Quotes are subject to fluctuations in precious metal and gemstone prices until the project deposit is confirmed. Once the deposit has been received, the agreed price will remain fixed"}